Frequently Asked Questions
We accept payment via Visa, MasterCard, Visa Debit, Visa Electron, American Express and cash.
It’s essential that you declare any health condition before you go ahead with any treatments so that the therapist is aware.
Your appointment has been reserved specifically for you, therefore should you need to cancel or reschedule your treatment, we require at least 24 hours’ notice before the appointment. Please note that a failure to provide the 24 hours’ notice will result in 50% of the treatment being charged to your account. Missed appointments are charged at 100% of the treatment value as these slots cannot be filled.
For appointment slots of over 2 hours, at least 48 hours’ notice must be given in the event of cancellation or reschedule.
This is to secure your booking. We only take £30 deposit for Eyelash Extensions & Nail extensions.
We take deposits for all eyelash extensions and nail extensions. All deposits are strictly non refundable if you cancel less then 24 hours before. If you don’t cancel your appointment within the timeframe (24hrs) you will forfeit your deposit.
Anyone under the age of 16 will need to have permission in writing/signed from parents/ legal guardians.
Yes, we treat various skin types. These include sensitive skin, hyper pigmentation, sun damage, fine lines and wrinkle, blemishes, lifting and firming, puffy eyes, dark circle and lines.
We recommend not wearing make-up as we want to work with clear and clean skin. If you do have make-up on, the therapist will remove it during the cleansing part of the facial.
We advise leaving a gap of 24 hours between Botox and a facial. We also advise consulting your clinical practitioner to get the best advice.
When you come to Juju’s you will fill out a consultation form, which will take 5 to 10 minutes to complete, and the therapist will then assess your skin type.
You will fill out a consultation form with relevant details for 5 to 10 minutes. The therapist will then assess your skin and go through what facial type best suits you. You can then proceed with the facial.
You will fill out a consultation form, then be taken to a private room with your therapist. We recommend wearing comfortable clothes as you will be lying down for approximately an hour. The therapist will then assess your skin and from there, she will cleanse and tone your face and apply moisturiser. This will be followed by a gentle exfoliation to remove dead skin cells which will open your pores up and then a peel.
After the skin health assessment, the therapist will perform a meta-skin analysis by cleansing your skin and using a magnifying lamp to determine best treatment. They will then treat or repair any skin concerns. Finally, the therapist will use moisturiser to hydrate and protect your skin. This includes a touch point massage to release any tension for ultimate relaxation. Expect instant results.
We only accept pregnant women if they have a letter permitting the treatment from their doctor. If you are breastfeeding, please consult a doctor.
Get a good night’s sleep, eat wholesome nutritious foods and hydrate.
We use classic, premium lightweight and Russian volume.
You can choose a variety of different looks including natural, glamorous or dramatic.
Yes, as they are hypoallergenic, vegan and cruelty free.
Eyelash extensions average 2 to 3 hours depending on the look you want. If you’re going for natural, this will take 2 hours but if you’re going for a dramatic look, this will take closer to 3 hours.
Eyelash extensions infills vary on what you think you need. This ranges to one hour to one hour 30 mins. Each infills are allocated depending on time and how full you want the lashes to look.
It’s a relaxing process so lie down and unwind.
Eyelash extensions will last for 3 to 4 weeks if you look after them. If you want eyelash extensions to look their best, we recommend 2-3 weeks after initial appointment for infills.
Book in advance to ensure infill appointments are available. We recommend to do this four weeks to have a new set as infills will not be possible.
Avoid contact with water for 24 hours. Do not use an oil-based make-up remover. Keep the eye area very clean.
All eye glues contain the ingredient Cyanoacrylate. However, we do not use sensitive glue because it doesn’t keep retention of lash but we use a lot of sensitive glues with a smaller dosage.
No because the likelihood is you will have an allergic reaction again.
Please bear in mind that an allergic reaction is something you can develop at any time when having your lashes done so if you have any discomfort around the eyes, consult your GP immediately and contact JUJU’s.
We recommend waxing 2 to 3 days in advance of a spray tan. We advise to rigorously exfoliate the night before or on day to get best results. Shaving can be done after spray tan has been washed off – please do not do it before as brown shaving dots will emerge.
When you get inside the room, you will be taken inside and asked by therapist to get undressed. If you want to leave your underwear on, you’re welcome to but please be aware that you may get tan lines.
Typically a spray tan will last for 5-7 days.
After 5-7 days, we recommend coming back to the salon for another spray tan. Please ensure to exfoliate beforehand.
It is best to wash off the solution after eight hours or more.
Ideally, a minimum of an inch. You need to wait 2 weeks for another wax appointment so growth comes through and skin will be smooth and even.
The ‘Brazilian’ usually leaves a landing strip of hair at the front but removing hair below and your backside. The Hollywood removes all hair from the front, middle and back.
We use two different types: hot wax and strip wax. Hot wax is for intimate areas and strip wax is for larger areas like arms and legs.
With hot wax, we’ve been told by clients it is virtually painless but this all depends on individuals’ pain thresholds. Hot wax is known to be less painful than strip wax – we never use strip wax on intimate areas.
LVL lashes, eyelashes and eyebrow tinting. We don’t accept clients who haven’t had a patch test before. Please wait 24 hours and give us a call if anything happens.