Jujus Beauty Camden Policies

 

LATE POLICY

If arrival is delayed, we will make every effort to accommodate your appointment. However, this is not always possible and service time may be reduced to avoid delays for other customers. Despite a shortened treatment, latecomers will still be charged at full value.

Appointments missed by 10 minutes or more that we are unable to accommodate will be charged 100% full value. Last minute changes to appointments will be honoured, but only if a service appointment is available for a later time in the day and other customers are not inconvenienced.

CANCELLATION AND NO SHOW POLICY

Customers who book appointments and give at least 48 hours’ notice of cancellation will be given 100% credit at Juju’s Beauty Salon. We do not provide refunds for cancelled/no show appointments. Last minute changes to appointments will be honoured only if the service time is available and other customers are not inconvenienced.
All service sales, retail sales and gift vouchers sales are final, with no refunds.

PAYMENTS & GRATUITY

Juju’s Beauty Salon Camden accepts Cash, MasterCard and Visa as payment.

SPECIAL CONDITIONS

Please notify us before your treatment if you have high blood pressure, health concerns, diabetes, or are pregnant. All of our customers will be asked to complete a consultation form before each appointment. This has been designed with your well-being in mind.

AGE REQUIREMENT

Children are invited to have certain types of treatments with us as long as they are accompanied by an adult. For more information about available treatments, please check our menu or speak to one of our beauty consultants as treatments may be subject to change.

GIFT VOUCHERS

Gift vouchers are available for all beauty treatments (but not retail products) and are not redeemable if lost or stolen. Gift Vouchers will expire one year after the purchase date. Gift voucher sales are final, with no refunds.

PRICES SUBJECT TO CHANGE

At Juju’s Beauty Salon we are constantly expanding our services. Although we make every effort to keep our website and treatment menu updated, please note that prices and services are subject to change at any time.

VISITORS

We are unable to accommodate visitors accompanying customers in our treatment rooms unless accompanying a child. Therefore, all visitors must wait in our comfortable and relaxing reception area.

CUSTOMERS’ RIGHT TO KNOW

We strive to exceed our customers’ needs. We believe that advising our customers of the products/treatments best suited for them is as essential as the service we perform. Therefore, our customers’ right to know policy advises each customer on the products and techniques best suited for the customer to maximize the benefits of their service.

THERAPISTS

While we will make every effort to meet your requests, we cannot guarantee a specific therapist or gender. All therapists are trained in both treatment and draping protocols to ensure your comfort at all times.

PRIVACY POLICY

This privacy policy sets out how Juju’s Beauty Salon uses and protects any information that you give Juju’s Beauty Salon when you use this website.

Juju’s Beauty Salon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Juju’s Beauty Salon may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

We may collect the following information:

  • name
  • contact information including email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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